Use your own domain

Every published site gets a free address on our domain. When you're ready to look fully professional, you can connect a domain name you own — for example www.yourbakery.com or app.yourbusiness.com. It takes a few minutes of your time, plus the time it takes for DNS to update.

What you need

• A published site. A custom domain points to your live deployment, so publish first — see Publish your site.
• A Starter or Pro plan. Custom domains are included in both.
• A domain name you own, bought from any registrar (OVH, Gandi, GoDaddy, Namecheap, Cloudflare…), and access to its DNS settings.

Step 1 — Attach the domain in FromScratch

1. Open your project and click Domain in the top bar.
2. Under Custom domain, type the exact hostname you want visitors to use, for example app.yourdomain.com. Type only the name — no https://, no slash, no path.
3. Click Attach.

FromScratch confirms Domain attached — add the DNS record, then it will go active, and the status shows Pending. The DNS configuration box shows what to add next.

Step 2 — Add an A record at your registrar

In the DNS settings of your domain (at your registrar or DNS provider), create one record:

Save it. If an older A or CNAME record already exists for the same name, remove or replace it, otherwise the two will conflict.

Note

The IP address to use is shown in the Domain menu under DNS configuration. If no address is shown, contact us and we'll give it to you.

Step 3 — Wait for it to go active

DNS changes take a little time to spread across the internet — often minutes, sometimes a few hours. Once your domain points to us, FromScratch issues a TLS certificate automatically (usually within a few minutes), so your site works in HTTPS. The status changes from Pending to Active, and you get a notification.

Your site stays available on its free address too.

Change or remove the domain

Open Domain again:

• Update — replace the domain with another one (then update your DNS record accordingly).
• Remove — detach the domain. Your site stays online at its free address.

Tip

Want both yourbakery.com and www.yourbakery.com? Attach the one you'll share with customers. Many registrars offer a free redirect from the other name to it.

If the status shows Error or stays Pending

• Check the record is an A record (not CNAME) with the exact IP shown.
• Check the name: for app.yourdomain.com the host is app, not the full name (most registrars add the domain themselves).
• Make sure the domain isn't already attached to another project — a domain can only point at one site.
• Wait a little: DNS can be slow. If it's still not active after a day, contact us with the domain name.

More details on checking DNS in Your site address and DNS.

FAQ

Related

• Publish your site
• Your site address and DNS
• Get found on Google