fromscratch
Help center

Account & billing

Plans, the free trial, credits, cancelling, language and signing in.

  1. Plans and the free tierWhat the Free, Starter and Pro plans include, how credits and project slots differ, and which features need a paid plan.
  2. The free trial (no card)Try a paid plan without entering a card: how to start the trial, what you get, and what happens when it ends.
  3. Change plan or get more creditsUpgrade from Free, move to a bigger plan, apply a promo code and follow your credit history on the Billing page.
  4. Cancel your subscriptionHow to cancel Starter or Pro in a few clicks, what stays available until the end date, and what happens afterwards.
  5. Language: English or FrenchSwitch the FromScratch interface between English and French, and understand what follows your choice: the agent, e-mails and your site's content.
  6. Your account and signing inCreate an account with Google, GitHub or e-mail, confirm your address, reset a forgotten password and fix the most common sign-in problems.